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Player protection tools

Set Your Own Controls at Spinjo Casino

Play only from 18; the deposit limits, loss limits, session reminders, self-exclusion and reality checks in every Spinjo Casino account are yours to switch on.

Set my deposit limit
Five key facts

Know Where Help Sits in Your Account

Minimum age

18+

License

Gaming Curaçao, licence OGL/2023/174/0042

National register

BetStop

National Gambling Helpline

1800 858 858

Questions by email

[email protected]

Five limit tools

Five Controls You Already Have

This block settles which tools sit in your Spinjo Casino account and when to reach for them.

  1. 1

    Before a long session

    Deposit limits in the account cap how much you add over a period you set, so switch them on before a session, not after a loss.

  2. 2

    A stopping line

    Loss limits in the account stop play once net losses reach the line you chose, which suits anyone who wants a bad night to stay small.

  3. 3

    Where did the time go?

    Session reminders in the account ping you after a stretch of play you choose, so switch them on when a session can run past your plans.

  4. 4

    Need a full break?

    Self-exclusion in the account closes your access for a stretch you pick, the right switch when you need distance rather than a smaller limit.

  5. 5

    Time and spend on screen

    Reality checks in the account pause play to show time spent and net result, so turn them on if you have lost track before.

Five quick steps

Choose a Limit Before You Play

This follows the same calm order Spinjo Casino uses for every account setting: look, choose, confirm.

  1. 1

    Signed into your own account

    Profile menu in the account is the starting point; open it, check you are signed into your own verified account, then look for limits.

  2. 2

    Clear view of your limits

    Limits section sits inside the profile, and here you can see what is already switched on before you change anything.

  3. 3

    Three kinds of limit

    Choosing the kind of limit is next: deposit, loss or session time, and you pick whichever one matches the worry you have now.

  4. 4

    How long should it hold?

    Period comes next, and the account asks how long the limit should hold, so choose the stretch that fits your plans rather than a mood.

  5. 5

    After you confirm

    Confirming is the last tap, then check the limit appears in your account and note what you chose, so a second look is easy.

Support that stays private

Free counselling on a 24-hour line

National Gambling Helpline

A confidential line answers every hour of every day, for players and for family members. Free chat, email counselling and self-help tools sit alongside a directory of local services, and somebody picks up whenever the worry starts. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Meetings run across the country for anyone who wants to talk face to face with people who understand. Relatives are welcome too, and no appointment is needed, so a first meeting can happen soon after the urge to seek one. gaaustralia.org.au

National Debt Helpline

Gambling debt often carries its own quiet panic. Financial counsellors offer free, private guidance on repayments and budgeting during weekday hours, so money worries can be worked through alongside the play itself. ndh.org.au

Standing at a fork

Short rest, or months of distance

Length is the one decision that separates a pause from an exclusion, so this block sets it out plainly.

Some sleep before you decide
A pause freezes your account for hours or days and nothing else changes. It is started from inside the casino account, and during that window no deposit or game goes through until the period you picked runs out.
Can you undo it later?
Closing access inside your casino account for a long stretch is the firmer choice. Once it begins it is not undone early, however the week turns out, so pick it when you already know that distance is what you need.
Sign up with BetStop
A national register run by the Australian Government, BetStop blocks you from betting with licensed online and phone wagering providers. Sign up through it for at least 3 months, up to a lifetime, and no provider can accept your bets while you are on it. betstop.gov.au
When a young person is curious

When someone at home is worried about play

The most common worry, that a child could reach your account, is answered here.

Who checks my age?
Joining requires the age of 18 or over, and identity documents are checked before the first withdrawal. A clear copy of proof of identity keeps the review quick and the account for the right person.
A shared device at home
Gambling blocking software on a shared computer or phone filters out casino and betting sites for everyone using it. Install it once and set the password yourself so the filter stays in place.
How do I help a friend?
Talking about money and time without blame usually opens more doors than an argument. Relatives can call the National Gambling Helpline on 1800 858 858, any hour, for advice about their own situation.
Seven things to notice

Has play stopped feeling like fun?

Reading this list gives you a clearer view of where your play sits right now.

Noticing a pattern early is what makes a limit or a pause easy to put in place. Both are simply settings in your account, chosen while calm, and neither says anything about you as a person.
Signs to sit with
Read through and see how many sound like your own week.
  • You check the balance before you check messages
  • Chasing a loss with a bigger deposit
  • Playing longer than you told yourself
  • Hiding sessions from people at home
  • Spending money set aside for bills
  • Feeling flat when you are not playing
  • Borrowing to keep the session going
Your questions

Limits, Pauses and Outside Support

Where in my account do I change a deposit limit later on?
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Your profile holds the same limits panel you used the first time, and further changes are made there. Note that a looser figure is not something the account accepts while a tighter one is still running. Adjusting it down always stays open to you.
Can the helpline advise a relative worried about my playing?
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Yes, the National Gambling Helpline takes calls from family members as well as players, free of charge. Their counsellors explain what support exists and how to start a conversation without blame. Gamblers Anonymous Australia runs peer meetings that relatives also attend.
What does a short pause change, and when can I play again?
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A pause locks your account for the days you pick, and nothing is deducted or forfeited. Play opens again on its own once that stretch ends, with no request needed from you. For something longer, choose self-exclusion in the same panel.
Does self-exclusion at this casino stop me at other sites too?
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No, the exclusion in your Spinjo Casino account covers this operator alone. BetStop, run by the Australian Government through ACMA, is the register that reaches licensed wagering providers across the country, and joining it is done separately. BetStop only accepts registrations of at least three months.
Can my self-exclusion be lifted before the period ends?
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No, the stretch you chose runs to the end, and the account stays closed throughout. BetStop works the same way, with no shortening and early cancellation only after at least three months, by statutory declaration after seeing a counsellor or GP. Choosing a period you can live with matters more than choosing a short one.